Privacy Policy

Last modified: 24 May 2018

Haelvoet nv, situated at Leon Bekaertstraat 8, 8770 Ingelmunster (Belgium), is responsible for processing personal data as described in this privacy policy.

Contact details

Haelvoet nv
Leon Bekaertstraat 8
8770 Ingelmunster
Phone: +32 (0) 51 48 66 95
Enterprise number: BE 0415.873.840

Personal data we process

Haelvoet nv processes personal data about you because you use our services and/or because you provide these data to us. The following is an overview of the personal data we process about you:

  • First and last name
  • Address details
  • Phone number
  • Email address
  • Company name
  • IP address
  • Internet browser and device type

Special and/or sensitive personal data we process

Our website and/or service is not intended to collect data on website visitors who are younger than 16 years old. Unless they have permission from their parent and/or guardian. However, we cannot verify if a visitor is older than 16. Consequently, we recommend parents to be involved with the online activities of their children, to prevent that data are collected about children without parental consent. If you are convinced that we collected data on a minor without permission, please contact us at , after which we will remove this information.

The purpose and on what grounds we process personal data

Haelvoet nv processes your personal data for the following purposes:

  • Contact via phone or email
  • Delivery of goods
  • To handle payment
  • Sending newsletter and/or advertisements
  • Information regarding changes in services and products
  • To adhere to a legal obligation

Automated decision-making

Haelvoet nv does not make decisions on matters that could have (significant) effect for individuals on the basis of automated processing. This concerns decisions taken by computer programs or systems without any human (e.g. a Haelvoet staff member) intervention.

How long we store the personal data

Haelvoet nv does not store your personal data any longer than strictly necessary to realise the goals for which your data were collected.

Sharing personal data with third parties

Haelvoet nv shares your personal data with different third parties when necessary to execute the agreement and to fulfil any legal obligation. We conclude a processing agreement with companies who process your data on our behalf, to ensure a single level of security and confidentiality for your data. Haelvoet nv remains responsible for this processing. Furthermore, Haelvoet nv provides your personal data to other third parties. We only do this with your explicit consent.

Category Name/Jurisdiction Purpose Data
E-mailmarketing MailChimp Sending newsletters Name and email address
Quotes, order confirmations and invoicing Microsoft Dynamics AX Drafting and communicating quotes, order confirmations and invoicing Name and email address

Cookies, or similar technologies, we use

Haelvoet nv uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser on your computer, tablet or smartphone when you first visit the website. Haelvoet nv uses cookies with purely technical functionality. They ensure the website functions as it should and that, for example, your preferences are remembered. These cookies are also used to ensure the website functions properly and allows for its optimisation. Furthermore, we place cookies that track your internet behaviour so that we can offer you tailored content and advertisements. At your first visit to the website, we already informed you about these cookies and asked for your permission to place them. You can unsubscribe from the cookies by configuring your internet browser so it no longer stores cookies. Furthermore, you can delete all information that was stored earlier through your browser settings.

More information about enabling and disabling cookies for:

On this website, cookies are also placed by third parties. This includes, for example, advertisers and/or social media companies. An overview follows:

Session ID

Cookie Name Function Storage period
Session ID DevCMS_site The cookie is used by the server to maintain a session with an anonymous user 2 hours
Session ID cookieConsent The settings of your cookie preferences are saved here. This data will not be shared with other parties. 60 days

Google Analytics

Cookie Name Function Storage period
Google Analytics _ga Used to distinguish users 2 years
Google Analytics _gid Used to distinguish users 24 hours
Google Analytics _gat_UA-47931403-1 Used to lower requesting speed. 1 minute

More information:

In order to disable tracking by Google Analytics for all websites, you can visit the following page:

Viewing, modifying or erasing data

You have the right to view, rectify or erase your data. You can do this through the personal settings for your account. Furthermore, you have the right to withdraw permission for the data processing or to object against the processing of your personal data by our company, and you have the right to data portability. That means you can submit a request to us and ask us to send the personal data we have on you to another organisation, named by you, in a computer file. If you would like to exercise your right of objection and/or your right of data portability, or in case you have other questions/remarks regarding the data processing, please send a specific request to . In order to ensure that the viewing request was made by you, we ask you to send a copy of your ID card along with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the bar with numbers at the bottom of your passport) and SSN (INSZ; Rijksregisternummer). This is to protect your privacy. Haelvoet nv will respond to your request as quickly as possible, but definitely within four weeks.

How we secure personal data

Haelvoet nv takes the protection of your data seriously and takes fitting measures to prevent misuse, loss, unauthorised access, unwanted publication and unauthorised modification. If you are under the impression that your data are not properly protected or have noticed signs of misuse, please contact our customer service or .